![]() Make sure to word them differently to avoid being sent to the back of the line for being an annoying customer who’s trying to game the customer support queue.Ĭontacting your driver is a quick remedy to one of the most common problems distressed Uber riders come across - lost or missing items. Don’t repeat yourself: Make sure you don’t keep asking the same questions over and over.Who knows, you may yield different results. If you’re not receiving the outcome you were expecting, then start over and try to get paired up with a new customer service rep. Reply to the same customer service rep, or not: If you’re getting great results with the customer service rep you’re connected with, then keep going down that route.If you ask more than one question, you’ll likely only receive a response for one of the questions. Keep it simple: Make sure you only ask one question at a time.Video Courses Free courses designed to help you earn moreīut before we dive into the weeds with how to use each, read some of our tips for getting your questions answered.įollowing these tips will help you make the most of your interaction with support and getting your issue solved as quickly as possible. ![]() Working Remotely How to succeed when working remotely. ![]()
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